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Services
Ultimate Service®
When it comes to real estate, it seems like everybody talks about customer service. But service isn't just talk. At Coldwell Banker, we recognize that you want more than just conversation. You want a commitment to action. That's why we've created Ultimate Service® a system that puts you in control. Ultimate Service® delivers real value and assures you the highest possible level of customer satisfaction.
1. We listen: We want to know what things are most important to you, the customer. Tell us. We'll listen.
2. Together we set our written service standards: Together we'll develop a customized service plan that reflects you specific needs. We will live up to these written commitments, or you have the right to cancel you Buyer's or Seller's agreement.
3. You evaluate us: When our job is done, we'll ask you to complete a Customer Satisfaction Survey telling us how we did and how we can improve.
The Result: Ultimate Service We take everything we've learned along the way and use it to continually improve the services we offer.
Not quite ready to buy or sell? Want to keep up to date on the housing market and mortgage rates? Need advice on renovations and home maintenance?
Sign up for my customized eNewsletter and your questions will be answered! "@Home With Coldwell Banker" features articles on buying and selling homes, renovations, household tips and of course has the latest mortgage rates and housing industry news.
Delivered 8 times a year directly to your inbox at no cost to you - what easier way is there to keep up to date with real estate?
Sign up now!
Ultimate Service Surveys
We've surveyed thousands of customers from coast to coast. Their needs, wishes and expectations have helped us establish the high standards of performance we work so hard to provide to every customer - every time.
Thank you for selecting Coldwell Banker to assist you with your recent real estate transaction. I sincerely appreciate your taking the time to fill out my customer satisfaction surveys. Please select the buyer or seller survey.
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